Shipping policy
Shipping Policy
Effective Date: 04/07/26
At FlowPro Supply, we are committed to delivering your order quickly and reliably.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
During high demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery time is 5–10 business days after your order has been processed. Please note that shipping times may vary depending on your location and external factors.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. Please allow 1–3 business days for tracking information to update.
Delays
We are not responsible for shipping delays caused by carriers, weather, or other unforeseen circumstances. If your package is delayed, we recommend contacting the carrier directly.
Incorrect Addresses
Please ensure your shipping information is correct at checkout. FlowPro Supply is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Stolen Packages
FlowPro Supply is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you experience this issue, please contact the shipping carrier directly.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photo evidence. We will review the issue and, if approved, send a replacement.
International Shipping
We currently ship to select countries. Delivery times for international orders may vary and may be subject to customs delays.
By placing an order with FlowPro Supply, you agree to this Shipping Policy.